From a car repair apprentice to a store owner, Bai helped him through the confusing period of starting a business

In 2008, Wang Dongxing graduated from junior high school. When he was young, he was very playful and did not know how to think too much about the future. In confusion, he entered an auto repair shop as an apprentice. At that time, he did not expect that 15 years later he would open a shop of his own and become the owner of an auto repair shop.

Slowly and steadily, from auto repair apprentice to Baiyuan store manager

When he first came into contact with car maintenance, everything was full of curiosity and freshness for him. I go to work every day and study hard with my master. I am not afraid of getting dirty or tired. I have to try hard no matter whether it is rough or fine work, and my basic skills are very solid. It didn't take long for Wang Dongxing to become a master in the shop from a young apprentice, taking on apprentices one after another.

As the saying goes, "Love what you do, and master what you do." Wang Dongxing studied hard and worked hard. He learned new theoretical knowledge whenever he had time and consolidated his skills foundation. At that time, his goal was very simple, that is, no matter what kind of problems occurred with the customer's car, they would think of him as soon as possible.

Nine years later, technological advancement had entered a bottleneck period. Wang Dongxing came up with the idea of ​​starting his own business and becoming his own boss, and opened an auto repair shop of his own. After a period of operation, he found that the revenue was not ideal. The main problem was that he lacked a standard operation and management system. So, at the end of 2018, he chose to join Baiyuan.

Hundreds of assistance to achieve online layout

The change in role from a technical employee to a store operator made Wang Dongxing aware of his lack of management skills. "Fortunately, by studying with Baiyuan Headquarters, I have new directions and goals. Baiyuan Headquarters' support for offline stores is very precise. It can well solve the existing problems of stores and solve the implementation situation. As long as we follow them seriously and follow them firmly, we can make the stores run well," Wang Dongxing said frankly.

He who sows well will reap well. With the help of Baiyuan, Director Wang's store smoothly passed the pull-up period, and the sales that year soared by 40% to 50%. Such results made Director Wang firm in his determination to follow Baiyuan.

Based on the trust and recognition of Baiyuan, Factory Director Wang closely follows the pace of the headquarters at every stage of the store's development. As Baiyuan has reached in-depth cooperation with Meituan and Douyin, Director Wang has also focused on the layout of the online platform. Now, an average of about 10 units enter the store online and offline every day, and the monthly sales can reach 40,000 yuan, ranking first in the repair and maintenance sales list of Meituan Qinyang.

Talking about the secret of operation, "If the headquarters had not led us to do online business, we would not have paid much attention to Meituan and Douyin at all. Following the development strategy of the headquarters, we have been at the forefront of the local industry and achieved such results." Factory Director Wang is very proud of this.

Deeply cultivate products and continuously optimize services

To this day, Factory Director Wang has still not forgotten his original intention - to develop excellent skills so that customers can contact him immediately no matter what kind of problems arise with their cars.

In addition, he learned more about the importance of communication. For example, after customers arrive at the store, we explain to them in advance what the package includes, show them the products, and explain to them which steps are in progress during construction. "Only through more communication and making the entire process clear and transparent can customers understand where every penny is spent, and then they can truly feel that it is a good deal and feel satisfied."

Talking about the most fulfilling moment, Factory Director Wang said, "I think the most fulfilling thing is making many friends. From strangers who got to know each other through vehicle maintenance, and then gradually became familiar friends, it feels very warm to have such a group of customers and friends. We use our sincerity and sincerity to impress customers, and customers also give us trust. This two-way trust makes me very happy."

Being thoughtful, eager to learn, steady and sincere to others may be the core of Director Wang’s success. In the next step, he will continue to be a staunch follower of Baiyuan, keep up with the headquarters, and learn deeply from other outstanding stores. "It will get better. As long as you follow the general direction, you will be right."